I posted this over at the gannthead leadership discussions but wanted to post to my regular audience as well.
I read an article titled How the Best Leaders Build Trust that had some interesting insights for project leaders on the fuzzy subject of trust.
The article lists 13 common characteristics of leaders:
- Talk Straight
- Demonstrate Respect
- Create Transparency
- Right Wrongs
- Show Loyalty
- Deliver Results
- Get Better
- Confront Reality
- Clarify Expectation
- Practice Accountability
- Listen First
- Keep Commitments
- Extend Trust
These traits would make up an honest, ethical, reliable leader - one that is trustworthy. This is such an interesting subject for the project management world as we work within a team environment which requires a high level of trust in order to be the most productive. I am sure there are more characteristics, behaviors or other things we can do as individuals or leaders to develop trust.
How do you build trust as a leader?
If you're a member of gannthead, you can read more answers to this question here.
*image from icanhascheezburger.com & http://www.getelastic.com/why-ecommerce-is-a-lot-like-icanhascheezburger/
3 comments:
Hi Raven, Why in the world was that list published for 'leaders'? It reads more like the characteristics for being a real human being—a mensch.
There isn't a person in any position at any level doing anything at all, whether at work of not, that won't be more appreciated, add more value and, of course, be more trusted, not to mention happier, by absorbing that list!
Building trust for me is mainly about one thing: being honest and fair. Being honest and fair with your expectations, being honest and fair with your judgments, being honest and fair with your feedback.
I agree with Miki that's we shouldn't limit the discussion to leadership only. I recently asked a question whether you'd like to work with people you trust or with those who you don't?
Esther Derby has a great related article at Stickyminds: Six Ways to Build Trust (and Three Ways to Break It)
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